People and responsibilities- exercises with answers

'1.      'Explain the different positions mentioned below by giving examples of their tasks and responsibilities. Then think of a form of hierarchy, who reports to whom. 

Supervisory board/Board of directors

A supervisory board or supervisory committee, often called board of directors, is a body of elected or appointed members who jointly oversee the activities of a company or organization


The president is the top person in command in an organization and has specific responsibilities depending on the needs of his or her organization


Vice president

A vice president is an officer in government or business who is below a president (managing director) in rank



The chairman, also commonly chair, is the highest officer of an organized group such as a board committee, or deliberative assembly


A chief executive officer (CEO) is the highest-ranking corporate officer (executive) or administrator in charge of total management of an organization



A director is a appointed or elected member of the board of directors of a company who, with other directors, has the responsibility for determining and implementing the company’s policy.


A Chief Operating Officer (or Chief Operations Officer; COO) or Director of Operations (or Operations Director) can be one of the highest-ranking executives in an organization and comprises part of the "C-Suite"


A manager performs five basic functions: planning, organizing, staffing, directing and controlling.



Senior manager

Senior Managers make top level decisions concerning where an organisation operates and what it makes or does. These decisions require detailed analysis and skilled judgement.


Junior manager

Junior/supervisory management is usually concerned with short-term supervisory activities - making sure that orders get out on time, making sure that people and resources are where they should be, etc.

Line manager

In a corporate hierarchy, a "line manager" holds authority in a vertical 'line' (chain of command), and/or over a particular product line.


Middle manager

Middle management is the intermediate management of a hierarchical organization, being subordinate to the senior management but above the lowest levels of operational staff.

Back office staff

Back office staff members are not nearly as visible, but they are just as important.


Operatives are at the ground level but their work is still very important. It needs to be carried out with care and precision. In a supermarket the operatives will include the shelf stackers, and checkout operatives.


Employees/ Members of staff

An employee is a term for workers and managers working for a company, organisation or community. These people are the staff of the organization.Board member


Shop-floor worker

Shop floor workers work on machines, or the space in a retail establishment where goods are sold to customers

Head of department

Word for a manager that leads a department



Supervisors are quite often the backbone of the organisation. They are people who know how things should be done at 'ground level'. They work with managers to put plans into action at operational level. They manage day-to-day resources including the supervision of staff.


2.      'Fill in the missing words

Board of Directors:

The most important managers of the company (managerial level) are placed here, for example the Chief Officers (CEO for the executive tasks, CFO for the financial tasks, COO for the operative tasks). These people have the highest responsibility, the biggest span of control.

The chairman/chairperson (US-English: president) is the boss of the board.

They are appointed and supervised by the supervisory board, which consists of the investors.


These are the different areas in the company. A department is managed by the head of department. Often, there are different steps of management structure. The senior manager is the line manager of the middle manager, who is the line manager of the junior manager.

The people, who work for the company are called employees, personal or staff. If you work with them, they are your colleagues or co-workers.

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