People and responsibilities- exercises with answers
'1. 'Explain the different positions mentioned below by giving examples of their tasks and responsibilities. Then think of a form of hierarchy, who reports to whom.
Supervisory board/Board of directors
The president is the top person in command in an organization and has specific responsibilities depending on the needs of his or her organization
A Chief Operating Officer (or Chief Operations Officer; COO) or Director of Operations (or Operations Director) can be one of the highest-ranking executives in an organization and comprises part of the "C-Suite"
A manager performs five basic functions: planning, organizing, staffing, directing and controlling.
Senior Managers make top level decisions concerning where an organisation operates and what it makes or does. These decisions require detailed analysis and skilled judgement.
Junior/supervisory management is usually concerned with short-term supervisory activities - making sure that orders get out on time, making sure that people and resources are where they should be, etc.
In a corporate hierarchy, a "line manager" holds authority in a vertical 'line' (chain of command), and/or over a particular product line.
Back office staff
Back office staff members are not nearly as visible, but they are just as important.
Operatives are at the ground level but their work is still very important. It needs to be carried out with care and precision. In a supermarket the operatives will include the shelf stackers, and checkout operatives.
Employees/ Members of staff
Shop floor workers work on machines, or the space in a retail establishment where goods are sold to customers
Head of department
Word for a manager that leads a department
Supervisors are quite often the backbone of the organisation. They are people who know how things should be done at 'ground level'. They work with managers to put plans into action at operational level. They manage day-to-day resources including the supervision of staff.
2. 'Fill in the missing words
Board of Directors:
The most important managers of the company (managerial level) are placed here, for example the Chief Officers (CEO for the executive tasks, CFO for the financial tasks, COO for the operative tasks). These people have the highest responsibility, the biggest span of control.
The chairman/chairperson (US-English: president) is the boss of the board.
They are appointed and supervised by the supervisory board, which consists of the investors.
These are the different areas in the company. A department is managed by the head of department. Often, there are different steps of management structure. The senior manager is the line manager of the middle manager, who is the line manager of the junior manager.
The people, who work for the company are called employees, personal or staff. If you work with them, they are your colleagues or co-workers.